I have been spending the last few weeks doing labs on the Cisco360 portal and consistently find some surprises that seem to add and extra hour to my session every time.
- I find that regardless of which pod I am assigned, the BR2 phone is mis-configured on HQ-Pub and it always has a Skinny image even though the lab expects you to have SIP. The solution is simply getting the mac address via cdp from BR2 and updating the entry on HQ-Pub. since the image was originally Skinny it will take about 5-10 minutes to re-flash and register.
- Registering the BR2 phone on the BR2 router is not a simple matter as not only the phone is carrying the skinny firmware, it also has a trust list with only hq-pub/sub included. The solution requires;
a. register phone on Hq-Pub to get the image flashed to SIP
b. use the etel app to connect to the phone and remove the trust list (https://www.variphy.com/kb/delete-itl-file-on-cisco-7945-or-7965-ip-phone)
Phone should now register just fine with BR2.
3. I have yet to get the jabber for video client working on the backbone pc as all the logins I tried have been rejected. I will raise a ticket with the cisco360 team and update this entry.